IRS expands use of chatbots to help answer questions on key notices; expands on technology that’s served 13 million taxpayers

IRS expands use of chatbots to help answer questions on key notices; expands on technology that’s served 13 million taxpayers

IR-2023-178, Sept. 26, 2023 WASHINGTON — The Internal Revenue Service today announced the availability of expanded chatbot technology to help quickly answer basic questions for people receiving notices about possibly underreporting their taxes. Read More 

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