IRS Appeals invites input on enhancing video conference options for taxpayers and tax professionals

IRS Appeals invites input on enhancing video conference options for taxpayers and tax professionals

IR-2022-154, August 18, 2022

WASHINGTON — The IRS Independent Office of Appeals invites public input on best practices for conducting video conferences with taxpayers and tax professionals who have cases pending before Appeals.

Appeals’ mission is to resolve federal tax disputes without litigation in a way that’s fair and impartial to taxpayers and the government. If a case qualifies for an appeal, the office will review the issues with a fresh, objective perspective and schedule a conference with the taxpayer or their representative.

Appeals offers conferences by telephone, video or in person, and can also resolve a taxpayer’s dispute through correspondence. Generally, it’s the taxpayer’s or representative’s choice how they meet with Appeals. The type of conference chosen doesn’t impact Appeals’ decision; employees can successfully resolve taxpayer disputes with the IRS using each type of conference.

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